by Ylmaz on 5/31/23, 9:32 AM with 6 comments
I recently stayed in a hotel and on my way home I received an email from booking.com thanking me for a positive review. However, I was surprised because I never left a review and my account credentials were secure. The review was glowing and rated the hotel 10/10, leading me to believe that the hotel posted the review under my account. I contacted customer support, but they claimed it was impossible. Has anyone else experienced this or have any insight on how it could have happened?
by kidgorgeous on 5/31/23, 9:40 AM
sign on through one of their web pages, sniffed password through wifi, secret alliance with booking.com. take your pick
by justinclift on 5/31/23, 10:01 AM
Wonder if there's some way a booking.com backend/ops person can extract the IP address info of whoever made the edits?
There's potentially (low level) fraud involved with people making fake reviews, so you might be able to find a legal avenue to get it looked into.
by ssss11 on 5/31/23, 9:52 AM
Wow that’s outrageous! Haha. The lengths people will go to, to receive good reviews.