from Hacker News

What happened to Apple's legendary attention to detail?

by Bogdanp on 10/23/25, 7:05 PM with 531 comments

  • by timmg on 10/23/25, 7:41 PM

    I wonder if anyone else here is old enough to remember the "I'm a Mac", "And I'm a PC" ads.

    There was one that was about all the annoying security pop-ups Windows (used to?) have. (FWIW, it starts here: https://youtu.be/qfv6Ah_MVJU?t=230 .)

    Lately I've gotten so many of these popups on Mac that it both annoys and amuses the hell out of me. "Die a hero or live long enough to see yourself become the villain", I guess.

    But, man, Apple hardware still rocks. Can't deny that.

  • by lastofthemojito on 10/23/25, 7:49 PM

    I've been a Mac user on and off since the 80s and I think one of the biggest changes is how separate the Mac ecosystem once was.

    It reminds me of stories I've heard about the Cold War and how Soviet scientists and engineers had very little exchange or trade with the West, but made wristwatches and cameras and manned rockets, almost in a parallel universe. These things coexisted in time with the Western stuff, but little to nothing in the supply chain was shared; these artifacts were essentially from a separate world.

    That's how it felt as a Mac user in the 80s and 90s. In the early days you couldn't swap a mouse between a Mac and an IBM PC, much less a hard drive or printer. And most software was written pretty much from the ground up for a single platform as well.

    And I remember often thinking how much that sucked. My sister had that cool game that ran on her DOS machine at college, or heck, she just had a file on a floppy disk but I couldn't read it on my Mac.

    Now so much has been standardized - everything is USB or Wifi or Bluetooth or HTML or REST. Chrom(ium|e) or Firefox render pages the same on Mac or Windows or Linux. Connect any keyboard or webcam or whatever via USB. Share files between platforms with no issues. Electron apps run anywhere.

    These days it feels like Mac developers (even inside of Apple) are no longer a continent away from other developers. Coding skills are probably more transferable these days, so there's probably more turnover in the Apple development ranks. There's certainly more influence from web design and mobile design rather than a small number of very opinionated people saying "this is how a Macintosh application should work".

    And I guess that's ok. As a positive I don't have the cross-platform woes anymore. And perhaps the price to be paid is that the Mac platform is less cohesive and more cosmopolitan (in the sense that it draws influence, sometimes messily, from all over).

  • by alsetmusic on 10/23/25, 7:59 PM

    I once read that Steve Jobs decided the default order of icons in the Dock on new Macs. This could have been delegated to any number of subordinates, but he considered it so important for the new-user experience that he chose to do it himself.

    Culture flows top-down. Cook is about growth, progressively flowing toward growth at any cost. It’s not a mystery why things are as they are at Apple.

  • by FredPret on 10/23/25, 7:20 PM

    Apple added too many features too fast, so they fell into the Feature Whirlpool. They're going to try and get out of it by adding more Features, Faster (I hope I'm wrong!).

    Instead, they should have stayed on the Straigth and Narrow of Quality - where they were for many years - where you move up to computing paradise by having fewer features but more time spent perfecting them.

  • by combyn8tor on 10/23/25, 8:41 PM

    Glad to see someone documenting this. I use the screentime feature to restrict my kid's iPad's and it is so painful. Here are my notes:

    - When an iPad is presented to you to enter your parent code to unlock an app, the name of the app isn't shown as the pin prompt is over the top of the app/time to unlock details.

    - It's not possible to set screen time restrictions for Safari.

    - If apps are not allowed to be installed, app updates stop. I have to allow app installations, install updates, then block app installations again.

    - Setting downtime hours just doesn't seem to work. Block apps from 6pm - 11.59pm? Kid gets locked out of their iPad at school for the whole day.

    - Most of the syncing between settings on a computer to the target iPads appear to be broken completely. If an iPad is in downtime, and the scheduled downtime time changes, it does not take the iPad out of downtime.

    - Downtime doesn't allow multi-day hour settings. For instance, try setting downtime from 8pm - 8am.

    - Popups in the screen time settings of MacOS have no visual indication that there is more beneath what can be seen. There is no scrollbar. You have to swipe/scroll on every popup to see if there are more settings hidden out of view.

    - No granular downtime controls for websites. You can block Safari, or you can not block Safari.

    Edit: Oh I almost forgot this nifty little bug reported back in 2023: https://discussions.apple.com/thread/255049918?sortBy=rank

    Screentime randomly shows you a warning about being an administrator... no probs you just need to select another account and then re-select the one you want and it'll go away.

  • by tveyben on 10/24/25, 9:00 PM

    I just noticed a meaningless feature of iOS: The cursor moves (since iOS 15?) in steps of one pixel.

    Probably just to make it slick looking (fluent)…

    - BUT that’s completely non-effective as it allows for the cursor to be positioned on top of a single letter in >10 different positions.

    So when you’re editing you are having a much more difficult time placing the cursor just between the two letters you want.

    I noticed it when using some app the had disabled this stupid feature and it was just so much more effective to do mybediting as the cursor jumped to the position BETWEEN the letters in stead of FLOATING ALL OVER.

    It’s nice on slides when presenting a new fancy feature, but completely useless for s ‘professional’ (focused) user.

    PS yes I recall those old Apple adds - saw them when they were brand new and Apple was a better details oriented company (I miss those days….)

  • by dgfl on 10/23/25, 7:44 PM

    As a relatively young person with good eyesight, I can’t really say that Liquid Glass has caused any real visibility issues for me. I think it looks pretty sleek 95% of the time. The app search when pulling down from the home screen is much faster, it has a delay of almost 1 second before which feels more like 0.1s now.

    But nonetheless, there’s so many more bugs and visual glitches. Battery life is still unstable and feels markedly worse than before. Safari looks cool, but UI buttons being on top of content is foolish for the reasons highlighted in this article. Overall, it’s just much more visually inconsistent than before. And the glass effect on app icons looks blurry until you get 5cm away from the screen and really pay attention to the icons. I definitely won’t be upgrading my Mac any time soon.

    I just wish we would get away from this annual upgrade cycle and just polish the OS for a while. We don’t need 1 trillion “features”, especially when they increase the complexity of the user experience. MacOS in general did this very well, ever since I switched I’ve been very impressed at how much you can accomplish with the default app in macOS, all while looking cleaner and leaner than windows software. No new feature is even close to that balance of power and UI simplicity anymore.

  • by ayaros on 10/23/25, 7:41 PM

    'Don't get me wrong, I do like trillion dollar tech companies to be transparent, but this right here is certainly not what I meant when I said: "Apple needs to be more transparent".'

    lol

    Apple is burning their remaining goodwill among longtime customers, myself included. It's sad to see. Next WWDC, they need to be incredibly transparent about how they plan to fix these issues and get their house in order. If they aren't capable of accepting feedback after this public excoriation, I don't have high hopes for their future.

  • by afandian on 10/23/25, 8:25 PM

    Hey UX people. "Not now" says "I won't take no for an answer". It comes across as _really_ creepy. Let me say "no".

    And no, you don't know better than me about this cool feature.

  • by pmarreck on 10/23/25, 7:46 PM

    1) My Bluetooth audio on my recent-model iPhone (15 Pro Max) is still flaky AF, across all Bluetooth speaker devices or my car. Even my 4 year old kid noticed and commented on it! It's been like this since the iOS beta, for months. And I can tell that it's one of those hideous, nondeterministic bugs, too. Apple, hire me as a contractor to help fix it, if you want! I love hard problems.

    2) There is still no solution for this annoying-as-hell UI problem that I documented years ago on Medium: https://medium.com/@pmarreck/the-most-annoying-ui-problem-r3...

    3) I had to buy Superwhisper (which is a nice product, but works a little janky due to how iOS handles keyboard extensions) because Siri's voice dictation is so abysmally worse than literally every other option right now, and has been for years. WTF, Apple?

    Hey Tim, I love the Vision Pro too (I own one) but maybe get your head out of that for a bit and polish up the engineering on the rest of your lines!

  • by 9x39 on 10/23/25, 7:37 PM

    I like my just-works stuff, so I was happy to pay a premium for it. Too bad wireless CarPlay is now buggy like a 1.0 release after years of almost no issues [1].

    There's little problems that keep accumulating, like the camera app opening up and only showing black until restarting it, at which point I've missed the candid opportunity.

    I'm not going anywhere, it's still the right mix of just-works across their ecosystem for me, but dang, the focus does feel different, and it's not about our experience using Apple.

    [1] https://discussions.apple.com/thread/256140468?sortBy=rank

  • by lunias on 10/24/25, 2:54 PM

        Steve Wozniak left Apple in 1985 because he felt the company was no longer an engineering-led one and missed the fun of creating things rather than dealing with management.
    
    That was 40 years ago. Jobs cared immensely, but the snowball has been rolling for a long while. Decisions used to be made by people that actually cared, but now they're made mostly by poseurs.
  • by barrell on 10/23/25, 7:47 PM

    I upgraded to iOS 26 when the beta first came out. It’s remarkable how they have just kept changing the transparency of things back and forth, while the critical bugs have remained untouched.

    There’s no way I’m (ever) upgrading to Tahoe, I’m just going to hold out as long as possible and hope Omarchy gets as stable and feature rich as possible in the time being.

    No idea what to do about the mobile situation - I can’t see myself realistically ever using android. Switching off of iCloud and Apple Music would also be pretty tough, although I’ve seen some private clouds lately that were compelling.

    I just wish there was a more Linux-minded less-Google oriented mobile operating system

  • by this_user on 10/23/25, 7:24 PM

    What happened is the same thing that tends to happen to almost all successful organisation. The uber exceptional people who initially built it, defined the culture, and enforced it with an iron fist are gone. Now a bunch of people are in charge who trained under the first generation, but who themselves just don't quite have that kind of singular personality. So things start slipping over time.
  • by Yizahi on 10/23/25, 8:16 PM

    It's kinda funny reading about attention to detail on a website with CSS set to: font-weight:300

    This means that author never considered checking how it looks on any other non-Apple OS. Meanwhile Apple has a setting, which is enabled by default, to artificially make a pseudo-bold font out of normal font: https://news.ycombinator.com/item?id=23553486

  • by rwmj on 10/23/25, 7:17 PM

    He died in 2011.
  • by madmountaingoat on 10/23/25, 7:36 PM

    I believe it was always more myth than fact. There's always been rough edges in Apple products line. If anything its more an indication of where the real focus is now. And it's not iOS.
  • by ebbi on 10/24/25, 6:58 AM

    I personally think Apple is a victim of being a publicly listed company. Once you're publicly listed, the only thing shareholders want (and the only thing the CEO is measured on) is, ultimately, the share price.

    Don't get me wrong, I also enjoy and benefit from returns from the sharemarket. But I think there are downsides to it, and you can clearly see it here, with Apple. A company that was an underdog, and didn't really need to worry too much about the share price because anything they did at that time was attracting customers at a smaller scale, but it was still growth. Now at the size that they are, they have to lose their soul to keep the growth happening.

    It's sad, but it's also the reality. Netflix for example - once tweeting "Love is sharing a password" now resorting to stopping this.

    There's just no contentment in the sharemarket.

  • by anechouapechou on 10/23/25, 7:40 PM

    Despite Apple's walled garden, its anti-consumer practices of trying to keep you in the ecosystem, and other behaviors (like the green/blue bubbles fiasco) that are absolutely reprehensible and inexcusable, I still used iPhones because it seemed far superior to the other offerings on the market. Fortunately, Apple is doing its best to make me see the light.
  • by jm4 on 10/23/25, 7:27 PM

    That iMessage screenshot looks like MySpace.

    I don't use a Mac anymore, but I do use an iPhone. This is the worst version of iOS I can recall. Everything is low contrast and more difficult to see. The colors look washed out. The icons look blurry. In my opinion, Liquid Glass is a total bust. I don't know what these people are thinking. Times have certainly changed.

  • by Pfhortune on 10/23/25, 8:45 PM

    Attention to detail is at odds with the pursuit of infinite, quarterly growth. Why take time to get it right when you can get something out the door for your next review? The quality of which doesn't matter because it's in the past, a quarter that's already closed.
  • by heavyset_go on 10/23/25, 8:56 PM

    Apple's attention to detail went into implementing every dark pattern imaginable to get you on iCloud and related services.

    macOS is essentially an iCloud client and sales funnel these days, it's clear that's all that Apple sees it as.

  • by comboy on 10/23/25, 7:41 PM

    On multiple devices when doing system update on ios 26, pin entry displays full keyboard instead of standard pin input. It's been like that for like 5 versions (of iOS 26) already.

    It's fascinating to me because that's the single thing which every user goes through. It's the main branch and not some obscure some edge case. How do you do testing that you miss that?

  • by whirlwin on 10/23/25, 7:42 PM

    Steve Jobs is gone, so is the unique quality obsessed Apple we knew. Even on the hardware side, the AirPods reecks of poor quality since they break so easily
  • by Rover222 on 10/23/25, 7:19 PM

    Yesterday I had annoying bugs on my iPhone, my Apple Watch, and on the apple store website. Incredible.
  • by sohrob on 10/23/25, 11:57 PM

    I'm so glad the chorus seems to be getting louder over just how bad things have gotten with Apple's software stack. This piece has been mainly centered on UI/UX but it's also really bad when it comes to functionality as so many bugs have seem to come up in both iOS and macOS. I will never understand how a company that has so much riding on the way their products are perceived by their users has fumbled the ball so badly--especially with how much money they have in the bank.
  • by martinclayton on 10/23/25, 8:04 PM

    Nice touch having U2's song "Every Breaking Wave" playing in one of the screen grabs ... that being the second track on the (in)famous "free" 2014 iTunes release of their album "Songs of Innocence".
  • by ruralfam on 10/23/25, 7:29 PM

    About $1B (billion) in stock incentives for top-level execs in 2025 (Tim alone is $76m I believe). Apple stock is up. They are happy imho. Very, very few humans would care about "detail" vs. this outcome. Satya is close to $100M I believe, and we are shocked the M$FT is trading-in on ads/telemtry in Win11. These guys are just human.
  • by duxup on 10/24/25, 12:52 PM

    Sometimes these articles confuse me. I think because I came from Windows to the Apple land (at least full time) only in the past few years.

    These articles sometimes confused me until someone on HN had a quote:

    "MacOS has never been worse, but the distance between MacOS and Windows has never been greater."

    So I see these articles and I ... I'm really happy in MacOS land.

  • by morshu9001 on 10/23/25, 11:44 PM

    Normal Mac/PC user priorities: Web browsing, run my app instead of telling me the last update broke it, battery life, plug laptop into monitor/TV/projector, copy photos off my phone without deleting them, games maybe

    Apple priorities: Emoji and emoji accessories, realistic glass physics, battery life, new kinds of ports, iCloud subscriptions, rearrange system preferences, iTunes delenda est

    I'm just glad as a SWE the Mac still covers my workload

  • by hnlmorg on 10/23/25, 8:10 PM

    Apples attention to detail has always been skin deep. I remember reading blog posts 20 years ago about how some apps followed Apples standards design and others didn’t follow their design standards at all.

    In the 90s Apple was in worse shape. They couldn’t even compete with Windows 9x for stability. There were memes about how MacOS needed just as many reformats as Windows 98.

    The problem isn’t Apples attention to detail, it’s that people hold Apple to a higher standard. But in reality they’re just as fallible as every other software company.

  • by eviks on 10/23/25, 7:39 PM

    > In my mind, "Apple" as a brand used to be synonymous with "attention to detail" but sadly, over the course of the last 8 - 10 years

    You outgrew this myth, congratulations!

    > Look, I've got nothing but respect for the perfectly lovely humans who work at Apple. Several are classmates from university, or people I had the pleasure of working with before at different companies. But I rather suspect what's happened here is that some project manager ... convince Tim

    But haven't outgrown this one yet, well, maybe in another 8 years...

  • by dinkelberg on 10/23/25, 10:48 PM

    And those are some very low hanging fruit. If you look at the bigger picture, Apple does not know how to balance ease of use on the one hand and control over details by power users/geeks on the other hand. They simply do not let you configure things, because coming up with good UI for that is hard. But on macOS, power users probably make up a large share of their users. They should figure this out.
  • by HardwareLust on 10/24/25, 1:28 PM

    It was overwhelmed by Tim Cook's greed, like everything else Apple used to be good at.
  • by rifty on 10/24/25, 5:46 AM

    Apple still acts frivolously extreme about certain visual details on the interface. What feels different is that once we get away from the marketable still of an interface, the motivation just doesn't feel there to meet a higher quality vision, if there is one at all.

    A lot of people will disagree that Apple had great attention to detail before because of the things they choose not to focus on. But I think what was counter arguable before is that they were meeting their own internal vision with a high expectation for quality, and that that vision covered every part of the experience. The counter argument doesn't feel as valid today.

  • by yilugurlu on 10/23/25, 8:30 PM

    It's like they all vibe-coded all the new 26.XX OSs across devices.

    I tend to ignore these kinds of things, but sometimes applications are unresponsive, lose focus, and iOS apps don't show the keyboard, etc. so I cannot take it anymore.

    I wanted to open a file from the Files app on iPad, a PDF. It opened the Preview app, but it couldn't allow me to scroll through the file. I tried to close it, but, back button goes to the Preview app, not to the Files. Then closed the app, and from the Files, but again it kept opening this separate app, instead of the in-app PDF viewer, and I guess I have never seen a malfunctioning state or application flows in default iOS apps ever.

    The new reminders app is a joke. It has weird things that randomly jump from date selection to time selection, and sometimes select random dates.

    It's like, they did, `claude new-reminder-app.md --dangerously-skip-permissions`, and "is it working? working! release it!" I know (hope) it's not the case, but, since the last few weeks, it feels it's like that.

  • by morshu9001 on 10/23/25, 7:42 PM

    Looks exceptionally bad, but OSX Lion and iOS 7 were worse releases. It's also been a long time since I've actually wanted an update, at this point more something that's semi forced.

    On the bright side, Apple Silicon is amazing, and it seems like Apple decided in 2021 to make the MBP good again like it was in 2015.

  • by giancarlostoro on 10/23/25, 8:09 PM

    They have a boring CEO who was a fantastic COO. Apple needs a new Steve Jobs at the helm. As much as I like Tim he does not impress me. His demos aren't anywhere as iconic. He's the safe pick for CEO but he is not the future of Apple by any means. I hope they make a sound pick for a successor.
  • by karel-3d on 10/23/25, 7:29 PM

    iOS 26 is so bad so bad so bad

    ironically I don't really mind the new design language, whatever, if the damned thing worked.

  • by FuriouslyAdrift on 10/23/25, 10:58 PM

    Early Apples were pretty lousy from a quality standpoint (I was a certified warranty tech when the original iMac came out and it was HORRIBLE.. it was made in Mexico).

    When they moved production to Foxconn, Quanta, and Pegatron then the quality went up...

  • by reliabilityguy on 10/23/25, 7:35 PM

    Many complain about sw bugs as a sign of decline. I think it’s not correct — every software has bugs. Hell, even hardware and device may have bugs. Remember antennagate? I think poor interface design is a sign of poor product engineering. And this is a sign of decline.
  • by Beestie on 10/24/25, 12:34 PM

    Apple used to know what's best for me whether I liked it or not. Now, they have no idea what's best for me and no idea if I like it or not.
  • by roncesvalles on 10/24/25, 6:02 AM

    Apple was never very good at design. It was only good at aesthetics, and those are not quite the same thing.
  • by cestith on 10/23/25, 9:10 PM

    > What happened to Apple's legendary attention to detail?

    It was pancreatic cancer IIRC.

  • by redbell on 10/23/25, 7:51 PM

    Yes.. Too bad we ended up here :(, It's Apple's Software Quality Crisis: https://news.ycombinator.com/item?id=43243075
  • by nixpulvis on 10/24/25, 12:26 AM

    If I had to guess, having worked in Cupertino, there is just not enough cohesion across the software teams. Everyone is building in their own little bubbles, and when one team goes down a bad path, your team tries to be overly diplomatic, or can say it's not my problem and now we're stuck with this mess.

    Sometimes you need the Jobs at the top of it all telling people it's not working well and they need to get their shit together.

  • by oogabooga13 on 10/24/25, 2:25 AM

    To be fair if you work in a glass palace you might think the world needs glass everywhere lol... : https://static1.squarespace.com/static/5e949a92e17d55230cd1d...
  • by methuselah_in on 10/23/25, 7:33 PM

    Apple died somehow with Steve
  • by ergonaught on 10/23/25, 10:02 PM

    Steve died.

    He already covered this: https://youtu.be/K1WrHH-WtaA?si=tHrGBNmLlIfp4NSv

  • by al_borland on 10/23/25, 8:39 PM

    Everything that went out the door used to have to live up to Steve Jobs' standards. I'd imagine those under him had a similar obsession, considering Scott Forestall talked about going over the iPhone UI with a jeweler's loupe.

    These days it feels like various teams are responsible for their part and they are managing toward a delivery date. As long as they check the box that the feature is there... ship it. There is likely not anyone around to throw the product in a fish tank if it isn't up to par.

  • by Modified3019 on 10/23/25, 10:01 PM

    Anyone who’s had the misfortune of trying to use the iPhone “Files” program to do anything at all, or seen all the little curser placement glitches in Notes or Safari (especially when resizing), or had to look up the arbitrary and ever changing path to a system setting, or started typing to be greeted by a loud popping from glitched out audio feedback, knows that legend was always just a myth.

    These are all things which have been broken for years.

  • by skeptrune on 10/24/25, 7:37 AM

    My understanding is that they became more of a hardware company than a software company over the past few years and they just don't care about shipping with the same level of polish anymore.
  • by ortusdux on 10/23/25, 7:22 PM

    "If you were a ‘product person’ at IBM or Xerox: so you make a better copier or better computer. So what? When you have a monopoly market-share, the company’s not any more successful. So the people who make the company more successful are the sales and marketing people, and they end up running the companies. And the ‘product people’ get run out of the decision-making forums.

    The companies forget how to make great products. The product sensibility and product genius that brought them to this monopolistic position gets rotted out by people running these companies who have no conception of a good product vs. a bad product. They have no conception of the craftsmanship that’s required to take a good idea and turn it into a good product. And they really have no feeling in their hearts about wanting to help the costumers.”

    - Steve Jobs - https://en.wikipedia.org/wiki/Steve_Jobs:_The_Lost_Interview

  • by jasonjmcghee on 10/23/25, 7:33 PM

    I'm surprised the author didn't mention my personal biggest frustration I've had since I made the mistake of upgrading.

    Everything seems to be lazily done now - by that I mean, a modal pops-up and then it resizes to fit the content. Never seen this before.

    Or, you open settings (settings!) and it's not ready to use until a full second later because things need to pop in and shift.

    And it's animated- with animation time, so you just have to wait for the transitions to finish.

    And "reduce motion" removes visual feedback of moving things (e.g. closing apps) so I find it entirely unusable.

    And as others have noted the performance is completely unacceptable. I have a 16 pro and things are slow... And forget "low battery mode" - it's now awful.

    I'm not doing anything weird and keep like all apps closed and things off when I don't use them and battery life is significantly worse. (Noticed the same on M4 + Tahoe, upgraded at the same time)

    Very disappointed and I very much regret upgrading.

  • by apricot13 on 10/24/25, 1:37 AM

    my partner and I have a long running joke that I as the techy person who pretty much just uses the camera, WhatsApp and Safari on my phone has so many bugs and issues while my partner who bought the same phone on the same day as me has none of these issues but has and uses every app plugin etc under the sun. and let's face it iOS isn't really that 'customisable'

    I just want Safari to work again. The rest I'll wait. I'm checking for software updates daily. it's gotten so bad that I looked up how to report bugs to Apple but I can't submit screenshots!?

    I'll settle for just being able to enter data into a form in Safari without needing to reload the whole page.

    just to add I had to cut this comment, reload the page, paste it in in order to be able to submit it

  • by comrade1234 on 10/23/25, 7:29 PM

    For me it's the notch... I'm still on a 2nd gen se (no notch) but I hate the notch on my laptop.

    I think we're stuck with the notch forever on iPhones. Even if apple uses an on-screen fingerprint reader in the future like a billion phones already do they're not going to go back from the face scanner. The only thing that will work is if the face scanner can read from behind the display.

  • by just-the-wrk on 10/24/25, 12:28 AM

    This idea is a whole genre of tech journalism. Its a honeypot for people with some specific bone to pick or ideology to evangelize.

    I buy more stock every time one of these articles comes out, because the quiet part is 'Apple is still the best, and I can elevate my brand by criticizing it'

  • by cmckn on 10/23/25, 7:36 PM

    I'll take the opportunity to air my personal bug grievance --

    For several years, there's been an issue with audio message recording in iMessage. Prior to iOS 26, it would silently fail; the recording would "begin" but no audio would be captured. This would happen 3, 4, even 5 times in a row before it would actually record audio.

    Apple is clearly aware of the issue, because in iOS 26 the failure is no longer silent. Now, you'll get feedback that "Recording isn't available right now". Yet the incidence is...exactly the same. You might have to try 5 times before you're actually able to record a message.

    It's simply infuriating, and it makes no sense to a user why this would be happening. Apple owns the entire stack, down to the hardware. Just fix the fucking bug!

  • by praptak on 10/23/25, 7:33 PM

    I'm starting to believe that customer satisfaction signals an inefficiency to be found and optimized away. The most financially successful companies have customers who are unhappy but not as unhappy that they leave.

    In this case the inefficiency was attention to detail but in other companies it might be something else.

  • by game_the0ry on 10/23/25, 10:59 PM

    I really hope apple reverses course and brings back flat design with frost like how they did with the butterfly keyboard macbooks, but I get the feeling this is the new Apple under Tim Cook. Damn, it's a shame, the hardware is so impressive.
  • by nonfamous on 10/23/25, 9:29 PM

    iPad OS 26 is just as bad, if not worse. It's the Windows ME of tablet OS's: ugly, near-unusable, and riddled with bugs.

    Just one example: I was excited by the idea of having two apps on screen at the same time: there are two I like to look at side-by-side all the time. But one of them (an iPhone app) randomly decides to switch to landscape mode, making the layout unusable. More generally, the window controls keep getting activated unexpectedly by taps when I use full-screen apps like games, resulting in the window reverting to not-full-screen. So I guess I'll just have to turn that feature off until it's actually usable.

  • by mandrade2 on 10/24/25, 2:51 PM

    the perils of being such a giant. desktop/laptop sales only account for around 8% of revenue for them
  • by 8200_unit on 10/23/25, 7:47 PM

    Not sure if anyone else has experienced issues with the keyboard. Sometimes keyboard is blocking the screen and I can't get it to go away or the opposite where I can't get the keyboard to come up when I need to use it.
  • by JanSt on 10/23/25, 10:33 PM

    My current top 3 apple software flaws:

    1) battery warning above tabs in browser with no x to close it

    2) WebKit bugs that make inputs and visual diverge so you have to click under the input to hit it

    3) flickering email app when it’s opened

  • by ahmeneeroe-v2 on 10/23/25, 7:24 PM

    I actually love a ton of iOS 26's new features, but wow is it buggy.
  • by qoez on 10/23/25, 7:37 PM

    The attention of humans got ruined with later generations. The generation before us were a different level of skilled, and it's hard as a millenial (me) and gen z to get close to them.
  • by mathgradthrow on 10/23/25, 7:36 PM

    Is this a rhetorical question? Obviously Steve Jobs died.
  • by bhk on 10/23/25, 9:41 PM

    It's not just attention to detail. They seem to have abandoned some core design principles like visibility/discoverability.
  • by thom on 10/23/25, 7:44 PM

    People just forget stuff. All this was said about Tiger. Snow Leopard was an entire paid OS upgrade the only selling point of which was that it made Leopard less crap. Your battery used to expand, your GPU used to overheat, you used to stare at a beachball helplessly every few seconds. You remember the good times, just like in ten years I'm going to remember fitting giant models in shared RAM on a monster GPU while the fans were completely silent, not this nitpicky stuff that has been par for the course for all operating systems forever.
  • by a-dub on 10/23/25, 9:56 PM

    i recently worked with a mac and was pretty unimpressed with all the visual clutter in the upper left corner of the screen. it was just kinda cluttered up with a junkyard of wasted space and needless controls. it didn't feel good, magical or delightful. just kind of like jumbled hodgepodge of dated nonsense.

    oddly, kde plasma is more pleasing and consistent.

  • by taminka on 10/23/25, 7:36 PM

    unfortunately just an inherent consequence of treating software as needing continuous improvements and having yearly release targets, you can't just say that this settings menu is already perfect as is, you have to change it, therefore everyone perpetually shuffles around ui and adds features that nobody wants
  • by sharts on 10/24/25, 12:12 PM

    It’s like the entire release management was left to a couple of product and UI types . You can tell because they seem to have focused on UI eye-candy instead of UX / interaction or any meaningful QE. Like there is a glaring evidence if attention to detail in the most useless of places.

    This thing is laggy…on my brand new 17 Pro. Why not just make the entire OS an electron app at this point?

  • by indigodaddy on 10/23/25, 7:45 PM

    Not to mention external monitors are broken on my M1 Pro MacBook since some Sequoia 15.x update. Upgrading to Tahoe now to see if it will fix it but I'm not optimistic.

    Fucking inexcusable that MacOS metal support for external monitors has been finicky and unstable since the very beginning, and they never resolved that (but at least external monitors were DETECTED, then somewhere in Sequoia things went completely south)-- and now it just seems to be completely broken. There are countless Reddit threads. Why can't the Apple engineering braintrust figure this out??

  • by thomassmith65 on 10/24/25, 2:59 AM

    It's buried at Alta Mesa Memorial Park, Palo Alto.
  • by mentalgear on 10/23/25, 7:39 PM

    Try Omarchy.org variant of Linux if you are tired of Apple's years of user-hostile changes and UI disasters. Many people seem to be drawn to it as it's a simple, clean productive system that "just work" (it was build by a previous apple fan that also became disillusioned by the greedy company)
  • by emchammer on 10/23/25, 7:43 PM

    Many of the images/screenshots on this web page do not show up for me.
  • by iamdamian on 10/23/25, 7:41 PM

    We need a new Snow Leopard.
  • by anon191928 on 10/23/25, 9:17 PM

    with all respect, they are old people now, yes people working in Apple. They are retiring or retired inside the company. nothing wrong with that but design and all shows it. lol
  • by prometheus76 on 10/23/25, 8:29 PM

    They fired most of the UI/UX team soon after Steve Jobs died.
  • by gitt67887yt7bg on 10/24/25, 8:31 AM

    Apple's attention to detail quit when they tried to force them to RTO back to California.
  • by amelius on 10/23/25, 10:35 PM

    That attention to detail was never really that great.

    My Apple monitor has USB ports on the back side. Sigh.

    My mouse had a charger cable on the bottom. Sigh.

    My keyboard has no dedicated copy and paste keys. Sigh.

    My keyboard has no dedicated undo and redo keys. Sigh.

    At one point I had to start iTunes to update my OS. Sigh.

    Really, the next time someone says Apple nails UX I am just going to cry.

  • by rcarmo on 10/23/25, 7:24 PM

    He's dead, Jim.
  • by ZeroConcerns on 10/23/25, 7:20 PM

    Oh, come on, having your brand-new AirPod Pro 3s listed in the Bluetooth summary of your also-pretty-recent iPhone as ACCESSORY_MODEL_NAME is a small price to pay for the 3 months of free Apple Music that take up so much more space in the UI anyway...

    I mean, some people are just impossible to please!

  • by haunter on 10/23/25, 7:41 PM

    That fucking iMesssage screenshot lmao, this is insane

    https://media.nngroup.com/media/editor/2025/10/06/1-messages...

  • by maz29 on 10/23/25, 7:17 PM

    I installed iOS 26 the other day and it seems like a practical joke with how visually terrible it is.
  • by x3n0ph3n3 on 10/23/25, 7:16 PM

    The current CEO doesn't care like the previous one did. Culture of excellence was replaced with financialization.
  • by makerofthings on 10/23/25, 7:29 PM

    I've always been a big fan of apple and have defended them in the past, but iOS 26 is a dumpster fire. There are visual corruptions and glitches all over the place and transparent text floating over transparent text. It's not even whether I like the style or not, it's just broken. Who signed off on this? No product in this state would ever leave one of my teams, I'd resign first.
  • by ribs on 10/24/25, 1:57 AM

    Apple software has gone so bad in the last decade or so. UI problems abound - the lack of default buttons that fire when you hit enter makes me ill. THIS USED TO BE IN THE APPLE USER INTERFACE GUIDELINES. Does anybody remember that big binder that was ultra-important for Mac developers? Well if anyone still has a copy they probably have it on a bookshelf where it looks nice on Zoom.

    And then there's the bugs. What software is more consistently buggy than Apple software?

  • by rglover on 10/24/25, 1:04 AM

    Dad is gone. Tim Cook is a logistics guy, not a visionary. Simple as. If there isn't anybody around to care, nobody cares—even at Apple.
  • by tantalor on 10/23/25, 7:40 PM

    Absolutely despise this "Josefin Sans" font face. Illegible.
  • by theodric on 10/23/25, 10:16 PM

    And let us not forget about the non-resizable widget for the "Keyboard Brig..." [1] (which is where we store our insubordinate keyboards, I guess)

    Steve truly is dead.

    [1] https://cdn.social.linux.pizza/system/media_attachments/file...

  • by ant6n on 10/23/25, 9:59 PM

    Apple stuff is full of bugs now. The times of "it just works" are a very distant memory. The OS crashes more often then Windows 10 did, with the operating system becoming basically completely unresponsive. Apple also now has eternal bugs that have been around for years (like ios hot spot disabling quickly when tethering non-Apple devices). Together with a bunch of annoying decisions for how the OS works, which can not be configured, it feels a lot like windows -- eternally broken, fighting with the users, having to work around bugs.

    Kind of bizarre that they are destroyed their reputation for software perfection.

  • by zsoltkacsandi on 10/23/25, 9:46 PM

    I have a theory that the only purpose of the liquid glass update is to create an UI that uses more system resources, so it can be justified to upgrade to a newer device.

    It is terrible, does not anything visually or funcionally to the Apple experience.

  • by busymom0 on 10/23/25, 9:13 PM

    A lot of these "attention to detail" bugs are so hard to ignore once I see them. For example, on iOS 26, the Home Screen icons have those borders (I hate them but whatever). Those borders are however not there when you swipe up from bottom of screen to return to Home Screen. During the animation, the borders are not present at all on that specific app's icon. Only once animation completes, the border shows up suddenly.
  • by hirvi74 on 10/23/25, 8:48 PM

    I feel like I am one of the only people that actually really likes iOS 26, iPad 26, and macOS 26.

    I really haven't had many problems, and I actually like some of the features. Sure, the UI/UX is not perfect from the start, but there hasn't been anything I have been unable to accomplish because of the new OS. The liquid glass can even be nice with certain backgrounds too.

    This is just my hypothesis, but I have noticed that a lot of the people that have been complaining about macOS have been using 3rd party applications for a in their workflow. If I am not mistaken, there were issues with many Electron apps in the beginning. On macOS, I mainly Apple's apps or I'm deep in the command line. So, perhaps I have been fortunate to avoid many of the UI/UX features that many have faced?

  • by garbagecoder on 10/23/25, 8:33 PM

    Lazy baby duck take for one. Apple's "legendary attention to detail" was never about reminders working the way you want.

    And to be honest, it never really existed. It was more that everything else was cheaply manufactured garbage.

  • by snitzr on 10/23/25, 8:32 PM

    Does anyone remember Jony Ive's first flat redesign of iOS? It was also criticized and had growing pains.
  • by ChrisArchitect on 10/23/25, 7:45 PM

  • by surgical_fire on 10/23/25, 7:44 PM

    > In my mind, "Apple" as a brand used to be synonymous with "attention to detail" but sadly, over the course of the last 8 - 10 years, their choices have become anything but detail oriented.

    In my mind it is synonymous with style over substance. Bad software packaged in a user hostile interface, sitting atop shitty hardware that looks sleek and fashionable.

    It doesn't matter anyway. It's fashionable enough that it will keep selling.

  • by constantcrying on 10/23/25, 7:44 PM

    I do not believe in this whitewashing of Apples history, throughout their history they always had problems, either with their hardware or their software.

    The one thing that really changed is that every single company looked at Apple and saw something worth copying. Now there are dozens of phone makers, all seeking to emulate Apples success, putting effort into UI, polishing and design. This wasn't the case a decade ago. Just compare the circus bizarre design choice of Android Lollipop (either Stock or with manufacturer/user added layers on top) to iOS 7.

    Now Apple is no longer particularly unique, in many regards. And I believe that they were absolutely aware of that and desired to continue being a defining force, instead of being "one of many". It's not that Apple has changed, it is that it hasn't and now desires to force through change.

  • by LeoPanthera on 10/23/25, 7:43 PM

    A significant fraction of the bugs in this article are because the author has deliberately chosen settings that cause problems (disabling all location access) or are just bugs, some of which I can't reproduce myself. He throws in random comments like "goodbye accessibility" with no attempt to justify them, when in fact iOS and macOS are famous for their unusually strong accessibility features.

    I'm not trying to excuse Apple, but this article attempts to paint the impression that every issue is connected in some kind of serial incompetence, but that simply isn't the case.

  • by malux85 on 10/23/25, 7:16 PM

    He died :(
  • by mnls on 10/23/25, 7:55 PM

    Every article I read about iOS 26 and Tahoe, is just another reminder that I should never ever update my devices.

    I don’t think that there is going back for Apple, the company is already too enshittified to get back to a company with a vision. They got drowned by AI, the releases and features are subpar to competition. I do care about detail when I’m buying premium products and Apple just doesn’t cut it any more.

  • by yalogin on 10/24/25, 12:34 AM

    I just hope they don’t port the glass interface to macOS. It’s just terrible
  • by Philadelphia on 10/23/25, 8:35 PM

    It now takes four clicks to delete an app on an iPhone, and four clicks and a swipe on an iPad.
  • by mrguyorama on 10/23/25, 7:58 PM

    Attention to detail?

    Apple built a phone that would bend in pockets because they used flimsy aluminum without enough internal structure, something they should have had ample experience to avoid from the exact same thing happening to tons of iPods.

    Apple insisted on developing a moronic keyboard implementation to save less than a mm of "thickness" that was prone to stupid failure modes and the only possible repair was to replace the entire top half of the laptop. They also refused to acknowledge this design failure for years.

    Apple built a cell phone that would disrupt normal antenna function when you hold it like a cell phone.

    Apple has multiple generations of laptops that couldn't manage their heat to the point that buying the more expensive CPU option would decrease your performance.

    Adding to the above, Apple has a long long history of this, from various generations of macbook that would cook themselves from GPU heat that they again, refused to acknowledge, all the way to the Apple 3 computer which had no heat management at all.

    Apple outright lies in marketing graphics about M series chip performance which is just childish when those chips are genuinely performant, and unmatchable (especially at release) in terms of performance per watt, they just aren't the fastest possible chips on the market for general computing.

    Apple makes repair impossible. Even their own stores can only "repair" by replacing most of the machine.

    Apple spent a significant amount of time grounding their laptops through the user, despite a grounding lug existing on charging brick. This is just weird

    Apple WiFi for a while was weirdly incompatible, and my previous 2015 macbook would inexplicably not connect to the same wireless router that any other product could connect to, or would fail to maintain it's connection. I had to build a stupid little script to run occasionally to refresh DHCP

    Apple had a constant issue with their sound software that inexplicably adds pops to your sound output at high CPU load or other stupid reasons, that they basically don't acknowledge and therefore do not provide troubleshooting or remedies.

    Apple was so obsessed with "thinness" that they built smartphones with so poorly specced batteries that after a couple years of normal use, those batteries, despite reporting acceptable capacity, could not keep up with current demands and the phones would be unusable. Apple's response to this was not to let people know what was going on and direct them to a cheap battery replacement, but to silently update software to bottleneck the CPU so hard that it could not draw too much current to hurt the battery. The underpowered batteries were a design flaw.

    Apple software quality is abysmal. From things like "just hit enter a bunch to log in as root" to "we put a web request to our servers in the hot path of launching an app so bad internet slows your entire machine down"

    Apple prevents you from using your "Pro" iPad that costs like a thousand bucks and includes their premier chip for anything other than app store garbage and some specialty versions of productivity apps.

    Apple has plenty of failures, bungles, poor choices, missteps, etc. Apple has plenty of history building trash and bad products.

    The only "detail" apple paid "attention" to was that if you set yourself up as a lifestyle brand, there's an entire segment of the market that will just pretend you are magically superior and never fail and downplay objective history and defend a 50% profit premium on commodity hardware and just keep buying no matter what.

  • by iamshs on 10/23/25, 11:04 PM

    iPhone screenshot and cropping doesn't work. I take a lot of full page screenshots and need to crop them, but sometimes the button is visible and sometimes it isn't. Saving the page as PDF or photo is not intuitive either, you have to click a button that only has a checkmark with no writing on it, and then it says whether to save as photo or PDF. Cropping and saving has become a chore.
  • by t0lo on 10/23/25, 10:39 PM

    No one gives a shit about anything anymore- Everything is just a job- either due to overmanagement or overwork. Look at how they recently butchered the new park hyatt tokyo redesign, one of the most iconic and enigmatic hotels in the world, reduced to "just another hotel". We're in a world where people have given up on going above and beyond, maybe because we're living in a society where intelligence and perceptiveness aren't rewarded and can't survive.
  • by aquir on 10/23/25, 7:22 PM

    Got eaten by the shareholders and PROFIT
  • by whatever1 on 10/23/25, 7:42 PM

    Apple supports a ton of platforms (iOS, MacOS, iPadOS, WatchOS, Web, Windows etc).

    When they release a new feature it needs to be everywhere. That happens every September. The cadence has not changed, but the scope since Apple was just making MacOS has been multiplied.

    You can 10X your staff, but the coordination under 10X velocity will suffer.